Welcome to Sil’s Complete Auto Care Centre, your trusted destination for top-notch auto repair services in Mississauga. We take pride in being a CAA Approved Auto Repair Services (AARS) Facility, and we’re here to tell you what that means and why you should choose us for all your automotive needs.
Sil’s Auto Centre is a CAA Approved Auto Repair Services Facility in Mississauga. As a CAA Approved Auto Repair Services Facility, Sil’s Auto Centre has met the strict requirements set by the CAA for quality services at fair prices.
Our auto repair shop facilities are fully equipped with the latest, modern technologies and equipment. We require our auto mechanics and service advisors to complete ongoing training to remain up-to-date on the most current techniques and auto repair technology. We only use high quality parts that meet or exceed manufacturer standards. What does all this mean to you and your car? It means you can trust that you will get the best auto repair service that you can trust at Sil’s Auto Centre.
The AARS program, short for CAA Approved Auto Repair Services, is a special program offered by the Canadian Automobile Association (CAA). This program ensures that auto repair facilities meet stringent CAA requirements for quality service and fair pricing. To achieve and maintain this status, auto repair shops must follow strict guidelines, including exceptional customer service, competitive pricing, and high-quality parts and equipment.
Key elements of the AARS Program include:
Strict Quality Standards: A main aspect of the AARS Program is the establishment of strict quality standards that approved auto repair facilities must meet. These standards cover various aspects of the repair and service process, ensuring that the highest quality and professionalism is maintained.
Customer Service Excellence: AARS facilities are required to prioritize exceptional customer service. This includes providing clear and transparent communication with customers, offering detailed explanations of recommended repairs, and addressing customer concerns promptly and professionally.
Fair Pricing: A critical program element is maintaining fair and competitive service pricing. Approved facilities are expected to offer reasonable and transparent pricing structures to ensure customers receive value for their money.
Skilled and Trained Technicians: AARS facilities must employ skilled and well-trained technicians with the expertise to diagnose, repair, and maintain a wide range of vehicles. Ongoing training and certification for technicians are often prerequisites.
Use of Quality Parts: Approved repair shops are required to use high-quality parts that meet or exceed manufacturer standards. This ensures that repairs are performed using reliable and durable components, contributing to the longevity and performance of the vehicle.
Modern Equipment and Technology: AARS facilities are expected to invest in modern diagnostic equipment and tools to accurately diagnose and repair today’s advanced vehicles, which often feature complex computer systems and technologies.
Warranty Coverage: Many AARS facilities offer warranty coverage on both parts and labour for the services they provide. This warranty demonstrates the shop’s commitment to the quality and durability of their work.
Compliance with CAA Requirements: Facilities in the AARS Program must comply with all requirements and standards set by CAA, including ongoing evaluations and inspections to ensure they continue to meet program criteria.
Access to Roadside Assistance: Some AARS facilities may offer CAA roadside assistance services, providing customers with added peace of mind when they experience vehicle issues while on the road.
Continual Improvement: Participating facilities are encouraged to continuously improve their operations, customer service, and technical capabilities. This commitment to ongoing improvement helps maintain the high standards set by the AARS Program.
CAA Member Benefits: Many AARS facilities offer exclusive benefits to CAA members, such as discounts or special offers on services. This incentivizes CAA members to choose AARS-certified repair shops for their automotive needs.
The AARS Program is a valuable resource for consumers seeking reliable and reputable auto repair facilities. When you choose an AARS-approved facility, you can trust that it has met CAA’s rigorous standards for quality and fairness in automotive services.
Choosing Sil’s Auto Centre means choosing excellence in auto repair and customer service. Here’s why you should make us your preferred auto repair destination in Oakville, ON:
CAA Approved: We are a trusted CAA approved auto repair facility, meeting and exceeding CAA’s strict standards for quality and service.
Outstanding Warranty: Our 2-year parts and labour warranty is one of the best available, providing you with added confidence in our work. We also offer a 72-month warranty with 3 years of parts and labour coverage on CAA batteries.
Roadside Assistance: Count on us for FREE roadside assistance anywhere in North America, ensuring you’re covered in case of emergencies.
Member Benefits: If you’re a CAA Member, show your CAA Card when visiting Sil’s Auto Centre and enjoy a 3% discount on your services.
Complimentary Services: We go the extra mile by offering complimentary vacuuming and cleaning with every service.
Advanced Technology: Our facility boasts original factory diagnostic tools and advanced technical data access, ensuring accurate and efficient repairs.
Referral Program: Take advantage of our referral program, which offers additional savings for loyal customers.
Battery Testing: Participate in the CAA Battery Assist Program by bringing your car to Sil’s Auto Centre in Oakville, ON, for complimentary battery testing.
At Sil’s Complete Auto Care Centre, we are committed to delivering the highest quality service standards, backed by our CAA approval and many customer benefits. Your vehicle deserves the best, and that’s exactly what we provide. Schedule an appointment with us today and experience the difference that comes with choosing a CAA approved garage. Your trust is our driving force.
Tommy at Sil’s was my angel with a terrible car experience- my engine was breaking down at 5, and he told me to bring it in right away and he would look at it; on the way my engine seized and I had to get a tow- he waited until I got there and then gave me a loaner car! I was able to get home as I lived far away and he let me keep the car for two nights until I came back into town! He also gave me a great price on the inspection and told me about the recalls for my vehicle- I can’t thank him enough for saving me on a really bad day. He is extremely knowledgeable, and an angel in tough times, I will use Sil’s from now on
Anita Huyer Sep 9, 2024
Great staff, Great Service. Brought my car here for a pre purchase inspection. They sent me a fully online report with what was checked and what needs replacing with photos.
puneet agnihotri Sep 9, 2024
You will not find a more caring company with such attention to detail. Susan and Terry are so helpful; going above and beyond to help me with car related things...eg. where to get a trailer hitch and bike rack. Carlo, the owner clearly loves his work and his clients. We moved to Niagara-on-the-lake 6 years ago and I still go back for regular service on both our Lincoln snd Lexus.
Betty Knight Sep 9, 2024
We have 3 cars serviced at Sils and always appreciate their customer experience and quality of work. The team does a great job communicating work to be done with clear descriptions and level of priority. I was recommended to use Sil’s 14 years ago by a friend and recommend to others whenever I can.
David H Sep 9, 2024
Excellent timely service at a reasonable cost. Pleasant staff easy to deal with. Work completed on-time and at quoted cost.
Jim Guest Sep 9, 2024
I reached out to Sil’s regarding having an old car certified. Both Susan and Tommy were helpful and pleasant to deal with. They cleary outlined what needed to be completed. I will be brining my cars back to get serviced.
Cameron Olsen Aug 8, 2024
Excellent service every single time
David Brady Aug 8, 2024
I just needed major engine work on my Honda CRV and as usual, Sil's did a great job! It runs like new. Highly recommended!
Charles Muller Aug 8, 2024
I want to express my gratitude to Carlo and his amazing team for solving the pulling issue with my Lexus. I had taken my car to the dealership multiple times without any success and ended up paying them a couple of times. It reached a point where I was told that the only solution was to replace several parts, with a bill of over $3,000. This didn't make any sense to me until I found this shop and met Carlo. He provided a reasonable explanation and a step-by-step diagnosis, which gave me confidence in his approach. I trusted his shop and got my car fixed for a fraction of what the dealership quoted, without replacing unnecessary parts. Thank you, Carlo
Mahmood Zaid Aug 8, 2024
I have been going to Sil's for about a year for my oil changes and yesterday I took my car over to have the bumper/quarter panel reattached after running over a bicycle. They kindly fit me in and attached/replaced the broken clips and got me on my way without charge. I appreciate the great service and they also offer free drop off and pick up service when leaving your car for an oil change.
Cathy Armstrong Aug 8, 2024