For your convenience, waiter service visits can be pre-booked in advance, ensuring a seamless experience, particularly for basic services like an Oil Change. We wish to avoid you showing up and then requesting to wait for the service only to find out we have other customers already booked.
Generally, cars are dropped off and ready for pick-up at a later promised time, optimizing your schedule.
For tire changeovers, we’ve streamlined the process by not offering waiting appointments. Instead, we encourage you to call our office at 905-823-2626 if you prefer to wait. We will arrange dates outside peak periods to enhance your overall service experience.
Benefit from our Shuttle Service ( 8:00am & 9:00am shuttle) After that may not be on the road due to staff reassigned, no guarantee available.
Enjoy the convenience of our shuttle service by reserving ahead, especially during peak seasons like Spring and Fall. While it operates on a first-come, first-served basis at other times, we ensure group scheduling for efficiency. In the event of delays, consider pre-arranging alternative transportation or dropping off your vehicle the night before.
Regrettably, we are unable to promise an immediate “on-demand” shuttle service, exclusively catering to your transportation needs at the precise moment of your arrival. You are welcome to arrange a taxi, or ride service like Uber ahead of time.
Shuttle services are available at 8:00 am and 9:00 am within a 10 km radius of the shop, offering a hassle-free experience. Please note delays in traffic impact shuttle service times.
Efficient Tire Season Changeovers ( April & May, Oct, Nov & Dec)
For tire changeovers, enhance efficiency by removing your wheel lock key or informing us of its location. This simple step ensures a smooth process without the need for technicians to disassemble your car to locate it. Additionally, please clean tires from excess water, mud, ice when stored outside before installation visit to avoid additional fees.
Enhance Your Service Experience with Complimentary Loaner Courtesy Cars
Elevate your service experience with our complimentary loaner courtesy cars, thoughtfully pre-booked to accommodate longer or multi-day service repairs. If this service is beneficial for you, our dedicated service advisors are here to assist. Customers aged 21 and above, with a 1) valid driver’s license, 2) credit card and 3) your own insurance coverage in place, you can take advantage of this convenient offering if available. Please note that courtesy cars are not provided for basic oil change or tire-only service visits. Vehicle must stay within the vicinity of the company (100kms) , you are fully responsible for any service or vehicle related issues. It is the customers responsibility to verify insurance coverages prior to your service visit, as any damages to the vehicle are charged to your credit card. It would be like you’re driving your own vehicle with damages and liability.
Convenient After Hours or Early Bird Drop Form
To further assist you, we welcome you to download our drop-off form and park your vehicle in front of our facility during non-business hours. Forms are conveniently placed on the front wall next to the office door, and the drop slot is easily accessible in the front window glass on the left side. They must be filled and signed or we are unable to work on your vehicle legally. Your seamless experience is our priority, even when our doors are closed.
Link to download the form.
https://silsauto.com/early-bird-nite-owl-service/
Experience the ease of our services, tailored to make your visit as convenient and enjoyable as possible.
Sils Complete Auto Care Centre Tour
Contact: Hours from 7:30am to 6:00 pm.
Phone: 905-823-2626
Email: service@silsauto.com
Text: 807-790-2220
