1040 Winston Churchill Blvd, Oakville, ON l6J 7Y4

4.9
Total 485 Reviews
905-823-2626 Book An Appointment

Achieving a Positive Car Service Experience.

Customer Service Notice: Ensuring a Smooth Experience for You

At Sils Auto, delivering the highest level of service to our customers is our top priority. To help us serve you better and avoid any delays, please review the following information, especially during the busy peak season (November–December):

The Waiter Experience

For your convenience, waiter service visits can be pre-booked in advance, ensuring a seamless experience, particularly for basic services like an Oil Change. We wish to avoid you showing up and then requesting to wait for the service only to find out we have other customers already booked.

Generally, cars are dropped off and ready for pick-up at a later promised time, optimizing your schedule.

For tire changeovers, we’ve streamlined the process by not offering waiting appointments. Instead, we encourage you to call our office at 905-823-2626 if you prefer to wait. We will arrange dates outside peak periods to enhance your overall service experience.

Benefit from our Shuttle Service ( 8:00am & 9:00am shuttle) After that may not be on the road due to staff reassigned, no guarantee available. 

Enjoy the convenience of our shuttle service by reserving ahead, especially during peak seasons like Spring and Fall. While it operates on a first-come, first-served basis at other times, we ensure group scheduling for efficiency. In the event of delays, consider pre-arranging alternative transportation or dropping off your vehicle the night before.
Regrettably, we are unable to promise an immediate “on-demand” shuttle service, exclusively catering to your transportation needs at the precise moment of your arrival. You are welcome to arrange a taxi, or ride service like Uber ahead of time.

Shuttle services are available at 8:00 am and 9:00 am within a 10 km radius of the shop, offering a hassle-free experience. Please note delays in traffic impact shuttle service times.

Efficient Tire Season Changeovers ( April & May,  Oct, Nov & Dec) 

For tire changeovers, enhance efficiency by removing your wheel lock key or informing us of its location. This simple step ensures a smooth process without the need for technicians to disassemble your car to locate it. Additionally, please clean tires from excess water, mud, ice when stored outside before installation visit to avoid additional fees.

 

Nut Key Wheel Nut Key Anti-Theft Nut Key Removal Key Socket Tire Wheel Lock | eBay

 

TEKKEY Wheel Lock Key for Volkswagen (VW) - Compatible with Jetta/Passat/Golf/Rabbit/GTI and More - ABC0 with 10 Teeth (Point

Enhance Your Service Experience with Complimentary Loaner Courtesy Cars

Elevate your service experience with our complimentary loaner courtesy cars, thoughtfully pre-booked to accommodate longer or multi-day service repairs. If this service is beneficial for you, our dedicated service advisors are here to assist. Customers aged 21 and above, with a valid driver’s license, credit card and your own insurance coverage in place, you can take advantage of this convenient offering if available. Please note that courtesy cars are not provided for basic oil change or tire-only service visits.   Vehicle must stay within the vicinity of the company (100kms) , you are fully responsible for any service  or vehicle related issues.   It is the customers responsibility to verify insurance coverages prior to your service visit, as any damages to the vehicle are charged to your credit card.

Convenient After Hours or Early Bird Drop Form

To further assist you, we welcome you to download our drop-off form and park your vehicle in front of our facility during non-business hours. Forms are conveniently placed on the front wall next to the office door, and the drop slot is easily accessible in the front window glass on the left side. Your seamless experience is our priority, even when our doors are closed.

Link to download the form.
https://silsauto.com/early-bird-nite-owl-service/

Experience the ease of our services, tailored to make your visit as convenient and enjoyable as possible.

Sils Complete Auto Care Centre Tour

https://youtu.be/vjFkKDqJ1aE

Contact: Hours from 7:30am to 6:00 pm. 

Phone: 905-823-2626

Email: service@silsauto.com

Text: 807-790-2220

Our Google Reviews

Great experience with their seasonal maintenance package. Everything was thoroughly explained, drop off, pick up, and car cleaned😊

Jo Corsi Jan 1, 2025

Prompt and excellent service and the staff are very easy to deal with.

Gloria Busse Jan 1, 2025

It's all good to me after they were done.

Samuel Fabok Jan 1, 2025

Have had a few opportunities to visit Sils in last year and all have been very good. We all know things go wrong with vehicles at times, and are simply seeking honest, timely and fair service, from professionals. And that’s what I have experienced at Sils each time. Even when things go awry, they step up and address the issue head on. Carlos actually stepped in to assist with a TPMS sensor issue I was having and helped resolve it quickly, and fully explained to me the issues and potential vulnerabilities with my TPMS system for my vehicle, so can better understand it, and how to manage it myself when possible. Thanks to the team- Susan, Tommy, John and Carlo for helping me out this past week, and looking forward to future support and service from the Sils Team.

christopher wicks Jan 1, 2025

The people at Sil’s Auto are very professional and courteous. The report I received on my car was complete with photos and explanations. I recommend this company for car maintenance services

Kat Andrew Jan 1, 2025

I highly recommend Sil’s for both you and your vehicle. Tommy and Susan are outstanding service advisors—consistently friendly, attentive, clear, and helpful. The owner, Carlos, exemplifies dedication; a few days before Christmas, my car had to be towed in, and despite how busy they were, he personally returned my after-hours message. They worked to ensure my car was back on the road before the holidays. The team at Sil’s consistently delivers high-quality work at competitive prices, paired with excellent customer service. They truly go above and beyond whenever possible. I fully trust Carlos and the entire Sil’s team!

Christine Barlow Jan 1, 2025

A professional and reliable auto service and repair shop, who stand by their guarantee.

Richard & Liz Elliott Dec 12, 2024

Extremely happy with the service, and very thankful for the personal care taken with my winter maintenance and repairs. Will definitely be returning to Sil's for any and all my future automotive needs.

Marty Paddenburg Dec 12, 2024

Once again out experience with Sil's was great! Love they send pics on work required and no surprises with the bill. What they quote for repairs is what you pay. Courteous and caring service reps. Glad we found them!

Judy Lessard Dec 12, 2024

Great to have a reliable and competent team servicing my car. From checking to pickup I feel Sils is one of the best in the area.

Brian Bileski Dec 12, 2024
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