Sil’s Customer Care Program

Title: Sil's Auto: Car Troubles? They've Got You Covered! Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) Review: Sil's Auto is seriously amazing! They fixed my car when no one else could. The people there are super nice and really know their stuff. They listened to my car problems and figured out what was wrong when other mechanics couldn't. The repairs they did were like magic! They paid attention to every little detail and used top-notch parts. When I got my car back, it ran better than ever before! Sil's Auto totally saved the day. I gotta say, Sil's Auto is the coolest. They were professional and kept me updated on everything. I felt like they really cared about making me happy. If you need car repairs, Sil's Auto is the place to go. They're the real deal! Thanks, Sil's Auto, you rock!

Laila S Jun 6, 2023

I can't begin to express my immense gratitude towards Sil's Auto for rescuing my car from the brink of despair. When other mechanics seemed clueless, Sil's Auto swooped in and worked wonders, proving their unmatched expertise. They are the true heroes who turned my car's ailing woes into a distant memory. From the moment I entered Sil's Auto, I felt like a valued customer, rather than just another vehicle in need of repair. The team greeted me warmly, genuinely interested in understanding the complexities of my car troubles. Their friendly and attentive approach immediately put me at ease. Sil's Auto possesses an extraordinary ability to conquer even the most perplexing automotive challenges. Their team of skilled technicians dove deep into diagnosing my car's issues, leaving no stone unturned. With precision and care, they embarked on the repair process, showcasing their unwavering dedication to their craft. Witnessing Sil's Auto at work was nothing short of awe-inspiring. Their attention to detail and meticulous repairs were a testament to their unparalleled expertise. They utilized high-quality parts, ensuring the longevity and optimal performance of my vehicle. Sil's Auto truly went above and beyond, exceeding my wildest expectations. When I finally took my car for a spin after Sil's Auto worked their magic, I was left speechless. The once-troubled vehicle now ran smoother than ever before, as if it had been granted a new lease on life. Sil's Auto had not only fixed my car but restored my faith in exceptional service. Throughout the entire process, Sil's Auto maintained the utmost professionalism. They kept me informed about the progress of the repairs and patiently answered all my questions. Their commitment to customer satisfaction was evident, ensuring a seamless and stress-free experience. In conclusion, Sil's Auto is a true lifesaver in the realm of automotive repair. Their unmatched expertise, dedication, and integrity make them a shining star in the industry. I am eternally grateful to Sil's Auto for resurrecting my car and delivering a service that went beyond my expectations. Trust them wholeheartedly for all your automotive needs. A heartfelt thank you to Sil's Auto for being the true saviors of my car's ailing woes!

Laila S Jun 6, 2023

As someone who had almost given up hope on finding a solution for my car troubles, Sil's Auto appeared as a shining light in the automotive realm. Their exceptional skill and unwavering dedication turned my dire situation into a triumph. I am forever grateful to Sil's Auto for being the heroes my car desperately needed. From the moment I stepped into Sil's Auto, I was greeted by a team of knowledgeable professionals who showed genuine concern for my car's well-being. They listened attentively to my concerns and took the time to understand the intricacies of the issues I was facing. It was evident that they truly cared about providing the best service possible. Sil's Auto's expertise surpassed anything I had experienced before. Despite previous failed attempts at repair, their skilled technicians fearlessly embarked on the challenge. Through their meticulous diagnostic process and unparalleled attention to detail, they identified and resolved problems that had baffled others. Their commitment to finding a solution was truly remarkable. The repairs performed by Sil's Auto were nothing short of miraculous. They approached each task with a level of skill and craftsmanship that left me in awe. From intricate engine work to electrical repairs, their dedication to perfection shone through in every aspect of their work. My car was restored to its former glory and ran flawlessly, thanks to the expertise of Sil's Auto. What sets Sil's Auto apart is not only their technical prowess but also their professionalism and integrity. They provided transparent communication throughout the process, ensuring that I was informed every step of the way. Their fair pricing and commitment to customer satisfaction further reinforced their exceptional reputation. In conclusion, Sil's Auto is a beacon of expertise and reliability in the automotive industry. They rescued my car from the depths of despair, restoring it to peak performance. I cannot thank Sil's Auto enough for their exceptional service, unwavering dedication, and true passion for their craft. When it comes to automotive repairs, Sil's Auto is the name to trust. A heartfelt thank you to Sil's Auto for being the lifesaver my car desperately needed.

Laila Loveria Jun 6, 2023

Sil's Auto is the ultimate destination for automotive salvation. When faced with seemingly insurmountable car issues that left other mechanics scratching their heads, Sil's Auto stepped in and worked wonders. Their unmatched expertise and unwavering commitment to excellence surpassed all expectations. From the moment I arrived, Sil's Auto treated me like family. Their attentive and friendly staff took the time to understand the complexities of my car troubles, leaving no stone unturned in their quest for solutions. Their dedication to customer satisfaction was evident from the outset. What sets Sil's Auto apart is their ability to conquer even the most perplexing automotive challenges. Their team of skilled technicians meticulously diagnosed and tackled each issue with precision and care. Their repairs were a testament to their craftsmanship and attention to detail, utilizing top-of-the-line parts to ensure optimal performance. Sil's Auto performed nothing short of a miracle on my car. Once-troubled, it emerged as a rejuvenated powerhouse, running smoothly and flawlessly. Throughout the process, Sil's Auto maintained the utmost professionalism, keeping me informed and engaged every step of the way. In summary, Sil's Auto is a beacon of excellence in the world of automotive repair. Their expertise, dedication, and integrity shine through in every aspect of their service. I extend my heartfelt gratitude to Sil's Auto for reviving my car and providing an unforgettable experience. For all your automotive needs, entrust your vehicle to the true experts at Sil's Auto. A sincere thank you to Sil's Auto for being the epitome of automotive redemption!

Bobby Whyte Jun 6, 2023

Sil's Auto is the ultimate automotive haven that saved my car when all hope seemed lost. Facing a string of unsuccessful repairs from other mechanics, Sil's Auto emerged as the hero of the day with their unrivaled expertise. From their friendly demeanor to their exceptional skills, Sil's Auto went above and beyond my expectations. The team at Sil's Auto listened attentively to my concerns, delving into the intricate issues plaguing my car. With unwavering determination, they swiftly identified and addressed the root causes. Their meticulous repairs showcased their technical brilliance and attention to detail, ensuring top-notch quality. The transformation was awe-inspiring. Sil's Auto breathed new life into my car, restoring its performance and reliability to surpass even its former glory. Their professionalism and commitment to customer satisfaction were unwavering, making the entire experience a delight from start to finish. In conclusion, Sil's Auto stands as an unparalleled automotive savior. Their expertise, dedication, and integrity make them a cut above the rest. I am forever grateful to Sil's Auto for rescuing my car and delivering an exceptional service. Trust them wholeheartedly for all your automotive needs. Thank you, Sil's Auto, for being the true heroes of the automotive world!

Laila Saleh Jun 6, 2023

Sil's Auto is an automotive repair shop that defies all odds. When every other mechanic failed to fix my car, Sil's Auto stepped up and conquered the challenge with unmatched expertise. From their friendly and attentive customer service to their exceptional technical skills, Sil's Auto exceeded all expectations. Their team of professionals listened to my concerns and diligently diagnosed the complex issues that plagued my car. With precision and care, they tackled each problem, leaving no stone unturned. Their repair work was nothing short of remarkable, using high-quality parts and exhibiting an attention to detail that was truly impressive. The results were astonishing. Sil's Auto resurrected my car from its troubled state, restoring its performance and reliability to a level I hadn't experienced in years. Throughout the process, their professionalism and commitment to customer satisfaction were evident, making the entire experience truly exceptional. In conclusion, Sil's Auto is a standout mechanic shop that surpasses all expectations. Their expertise, dedication, and integrity are unmatched in the industry. I am forever grateful to Sil's Auto for their miraculous work on my car. Trust them without hesitation for all your automotive repair needs. Thank you, Sil's Auto, for performing a true miracle on my beloved car!

Laila Saleh Jun 6, 2023

In a world filled with countless auto repair shops, Sil's Auto stands tall as a beacon of excellence and proficiency. I recently experienced their remarkable service when I found myself in a predicament that no other mechanic could solve. Allow me to share my awe-inspiring journey with Sil's Auto, where their unwavering dedication and unparalleled skills triumphed over the most baffling car troubles. From the moment I stepped foot into Sil's Auto, I was greeted by a team of friendly and knowledgeable professionals. Their genuine passion for automobiles was evident in the way they attentively listened to my concerns and took the time to understand the intricacies of my car's issues. It was a refreshing change to be treated as more than just another customer, but rather as a valued individual seeking assistance. What sets Sil's Auto apart is their relentless commitment to diagnosing and resolving even the most complex automotive problems. My car had been to several other mechanics, leaving me with a sense of frustration and hopelessness. However, the experienced technicians at Sil's Auto were undeterred by the challenge. With precision and expertise, they conducted a thorough inspection and swiftly pinpointed the root cause of the issues that had plagued my vehicle for so long. The magic truly happened in the repair process. Sil's Auto exhibited an unrivaled level of skill and craftsmanship. Their attention to detail was astonishing as they meticulously addressed each problem with precision and care. From replacing intricate engine components to performing intricate electrical repairs, they approached every task with unwavering determination. Their technical prowess was truly awe-inspiring. Not only did Sil's Auto possess exceptional technical expertise, but they also showcased an unwavering commitment to quality. The parts they used were of the highest standard, ensuring optimal performance and durability. I appreciated their transparency throughout the process, as they kept me well-informed about the progress of the repairs and patiently answered all my questions. It was evident that they valued my trust and satisfaction above all else. To my absolute delight, Sil's Auto successfully resurrected my car from what seemed like an insurmountable state of disrepair. As I took the wheel and embarked on a test drive, I could hardly believe the transformation. My vehicle ran flawlessly, exhibiting a newfound vigor and smoothness that I hadn't experienced in years. Sil's Auto had breathed new life into my car, restoring its glory and reliability. In addition to their technical prowess, Sil's Auto demonstrated an exceptional level of professionalism and integrity. Their fair pricing structure and commitment to delivering services within the agreed-upon timeframe showcased their dedication to customer satisfaction. It was a refreshing experience to deal with an auto repair shop that not only excelled in their craft but also maintained the highest standards of ethics and professionalism. In conclusion, Sil's Auto is the epitome of an outstanding mechanic shop that goes above and beyond to surpass expectations. Their exceptional expertise, dedication, and unwavering commitment to customer satisfaction are qualities rarely found in today's automotive industry. I am eternally grateful to Sil's Auto for rescuing my car from its troubled state and providing me with a level of service that far exceeds anything I have encountered before. If you find yourself in need of automotive repairs, do not hesitate to trust your vehicle with Sil's Auto. They are, without a doubt, the unparalleled champions of their craft. Thank you, Sil's Auto, for your extraordinary work and for going beyond the call of duty to bring my car back to life!

Laila Loveria Jun 6, 2023

I recently had the pleasure of visiting Sil's Auto for a car repair, and I must say that the experience exceeded all my expectations. From the moment I walked through their doors, I felt confident that I had chosen the right place for my automotive needs. The exceptional level of service, expertise, and professionalism displayed by the team at Sil's Auto was truly remarkable. First and foremost, the staff members especially Susan at the front desk were friendly, welcoming, and genuinely passionate about their work. They took the time to listen attentively to my concerns, asking pertinent questions to fully understand the issue I was facing with my vehicle. Their patience and willingness to go the extra mile in explaining the repair process gave me a sense of trust and confidence in their abilities. The expertise and technical knowledge possessed by the mechanics at Sil's Auto were truly impressive. They meticulously diagnosed the problem, ensuring that no stone was left unturned. I was kept informed throughout the entire repair process, with the mechanics patiently explaining the steps they were taking to rectify the issue. It was evident that they had a deep understanding of the intricacies of my vehicle and were committed to delivering nothing short of perfection. What really stood out to me was the shop's commitment to transparency and honesty. The team at [Mechanic Shop Name] provided a detailed breakdown of the repair costs, giving me the peace of mind that I was not being overcharged or presented with unnecessary services. They went above and beyond to ensure that I fully understood the repairs required, including providing visual aids to illustrate the problem. This level of transparency is a rarity in the automotive industry and speaks volumes about their integrity. Moreover, the turnaround time for the repair was surprisingly fast, without compromising on quality. The mechanics worked diligently and efficiently, demonstrating their commitment to delivering exceptional service while respecting their customers' time. I appreciated that they kept me updated on the progress of the repair, ensuring that I never felt left in the dark. The quality of workmanship exhibited by Sil's Auto was simply outstanding. They used top-of-the-line tools and equipment, ensuring that the repairs were executed flawlessly. I was thoroughly impressed by the attention to detail displayed by the mechanics, leaving no room for error. It was evident that they take immense pride in their work and strive for nothing less than perfection. Lastly, the overall atmosphere of the shop was clean, organized, and well-maintained. The waiting area was comfortable and well-appointed, allowing me to relax while my vehicle was being repaired. The entire team were professional, courteous, and committed to providing exceptional customer service. In conclusion, my experience at Sil's Auto was nothing short of exceptional. From the moment I arrived until the moment I left, I felt like a valued customer. Their expertise, transparency, efficiency, and dedication to customer satisfaction truly set them apart from other mechanic shops. I wholeheartedly recommend Susan and their team to anyone in need of reliable, trustworthy, and outstanding car care. They have earned my trust, and I will undoubtedly be returning for all my future automotive needs.

Alexander McIntosh Jun 6, 2023

Susan has been amazing! I've had such a positive experience. We dropped off the car and even got a shuttle ride back to pick up the vehicle. She has been in touch with me ever since to see if the engine light has come back on. Even though, she is at the front desk, you can tell she has the experience and knowledge of what was wrong with the car. They even saved me $350 because they did a proper diagnostics unlike the other mechanic shops I've taken it to. They really go above and beyond and strive for the best interest of the customer. I've had a great experience and they're absolutely helpful. I will keep recommending them to my family and friends!

Laila Jaden Feb 2, 2023

👏👏👏 A round of applause for the entire Team 👏👏👏 Excellent 💯💯💯

Papa Daddz May 5, 2023

I have been with this company for more than ten years now. Absolutely satisfied with the service, pricing. professionalism and support towards a senior and a widow who does not have much experience on workings of a car. Highly recommend giving Sils try

Eleanor Hayden Oct 10, 2022

Reliable and fair prices.

Jose Ocque May 5, 2023

Always very happy with the courtesy and responsiveness from the team at Sil’s. They keep it real.

Debbie Fedyk May 5, 2023

Great Job

Daisy Caoile May 5, 2023

I have been going to Sil's for many years, and have always been very happy with the service, and the staff.

Charles Muller May 5, 2023

From start to finish everyone was polite, efficient and informative. Not once did I feel pressured for anything and had a great experience. I only have good things to say and strongly recommend the team at Sil’s for all your car needs.

Manon Boyle May 5, 2023

My 2012 Ford Focus was giving me problems and Ford Canada did not respond to my enquiry about an "extended program" regarding the issue.....very disappointed with Ford Canada. Sil's got it running again....with no thanks to Ford. Reliable, trusted and part of the community for over 30 years. Will use them again when the time comes.

Terry Witiuk May 5, 2023

While I did not end up fixing the car here, the staff was knowledgeable, friendly, and honest about the work/estimate. It truly was not worth repairing this 20 year old car...in addition, I had a lot of back and forth to get the car off the lot. Tommy and Sue were so kind and understanding in every communication!

Gilly Robinson May 5, 2023

Highly recommend Sils for all auto repair and maintenance.

Jill Henderson Apr 4, 2023

Great service! Love the details Sil's provides with their inspection. Really like the 'this can wait" versus "needs attention". Love that I get CAA points with my visit! Glad I was referred and will continue to have all our vehicles serviced here...

Judy Lessard Apr 4, 2023

friendly staff. prompt service. Effective communication.

Pravin Jaiswal Apr 4, 2023

Brake fluid, differential fluid, coolant tank flushing and regular servicing done. Very good job. Car running much smoother than before. Great service. Tommy, Susan were great. Thanks again. See you for my next service..

Andre Leung Apr 4, 2023

Fantastic Customer Service and Support.

Robert Oakley Apr 4, 2023

Friendly and communicative staff. Reliable service that we have been using for years, would recommend.

Kasey Rogers Apr 4, 2023

Fabulous service and great value

Bonnie Kuehl Mar 3, 2023

Service does not get any better than at Sil’s! Everyone is exceptionally helpful and the service people do an excellent job! I have recommended many people to go to Sils and now they are recommending others.

Jean Eckhart May 5, 2022

Got towed here when my car stopped. They give amazingly detailed reports. They don’t try to upsell, and were very honest. Fast, efficient and family like service.

Simi Powar Mar 3, 2023

Had an issue with my initial service but the owner of Sil's Auto resolved things.

Rob P Feb 2, 2023

Always great service and never any surprises. I used to work in Oakville but I have been working out of my home office in Toronto for the past three years. I keep coming back to Sil's. They have earned my trust and that means everything.

Ross Whitney Mar 3, 2023

The staff and the work here are superior. They are honest and send a complete summary with pics/videos to describe their findings before the work is approved. Shuttle service is great too! I highly recommend these professionals!!!

Alice Kennedy Mar 3, 2023

Amazing experience. It is a very professionally run organisation, very transparent and have customer centric approach. The process starts from the time car is taken, which is followed by a diagnostic report that has the name and photo of the Service Advisor and Mechanic. The diagnostic report is split into various components based on the criticality of the service / maintenance. Every aspect is communicated and discussed including the cost so there are no surprises. The cost is reasonable and their work is guaranteed. Highly recommend SILs.

Shyam kumar Feb 2, 2023

Trustworthy and reasonable prices. Have been going to Sil's for a number of years and highly recommend.

RP M Feb 2, 2023

The team at Sil's is awesome. Very professional and honest communication. They offer free shuttle and even replacement car. The technician is well qualified. I had an issue with my Mazda6 and the team fixed the issue with professional quality. Their pricing is not the cheapest but if you prefer hassle free professional experience with auto service, Sil's is the place to go. I very much recommend them. Susan and Tommy at front desk are very good at following up and providing an update. They also send you a report of the problem with pictures

sakthipps Feb 2, 2023

I made an appointment online on the Sunday for morning after holiday Monday. Tues I received confirmation at 7am. for 9 am. Appointment and a diagnostic was done to see if the squeaking was just the belts. The car was checked out and driven and belts tightened. Better safe than sorry. Thankyou Sil's Auto Care Centre

Douglas Kingsland Feb 2, 2023

Nothing but good experiences here.... great staff, great service, wouldn't go anywhere else!

Jess Feb 2, 2023

Their booking system is awesome! I also love how they email you and text you the receipt with detailed work done. They took the time to pinpoint the issue unlike other mechanics that could not troubleshoot the issue. They saved me $350! Susan was well aware of the Mazda warranty (i drive a 2019) and she even had no issue contacting Mazda on my behalf to find out if it was under warranty should the car have another engine light. The staff is really nice. Professional place and organized. Additionally, the customer service at Sil's Auto is exceptional. I highly recommend this establishment to anyone in need of a reliable and trustworthy auto repair shop.

Laila Saleh Feb 2, 2023

All the work was completed in the time promised and everything seems fine. A big thanks to the person who cleaned the car, that was a challenge and now it is a joy to be in such a gleaming car !! I will certainly return to Sill's .

patricia russell Feb 2, 2023

Started the day with a flat tire. Sils fixed while I waited. I have been going to Sils for many years. It’s just what they do.

Tim Griffin Feb 2, 2023

Went in for an out of province inspection and was impressed by the speed, professionalism and fair price of the work.

Mike C Feb 2, 2023

There great!

John Keir Jan 1, 2023

5 stars as always

Mark McCrory Feb 2, 2021

I use the services of Sil's Auto for the upkeep of my car and am always reassured by their thorough and professional service. I like their detailed invoices which also include a Deferred Service section which prepares me for what the next service should be to keep my car roadworthy. I appreciate their friendly shuttle service with Tim and the patient answers I receive to all of my questions. On one occasion I had an emergency problem with a window that would not close and it was fixed with a smile and no charge.

Dolores Wielgus Oct 10, 2022

I have been bringing my vehicles to Sil’s for many years. Always great service!

CHARLES MULLER Jan 1, 2023

Booking an appointment was quick and easy. The service advisor very plainly explained to me what the issues were and my truck was fixed much more quickly than I'd anticipated. The staff at Sil's were immensely helpful and I'm very grateful for that. I highly recommend Sil's Auto Care

Dante Perrotta Jan 1, 2023

Had my car serviced at Sil's again. This time for rough idle and stalling. They were able to diagnose the problem quickly and do the repairs with a high level of professionalism and speed. I was also given a courtesy car while waiting for my car. Big thanks to Tommy and Susan for their unparalleled customer service. Would definitely recommend them to anyone needing auto repairs.

Rob Letchuk Dec 12, 2022

Oil change with courtesy vehicle inspection followed by a detail (video) report and the interior cleaning. I was a happy repeat costumer on December 2022. Thank you Tommy Tsimenidis and Erwin Noronha.

Ro Canadian Dec 12, 2022