1040 Winston Churchill Blvd, Oakville, ON l6J 7Y4

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BG Lifetime Protection Plan

Terms and Conditions

Click here to download the PDF version of these Terms and Conditions.

  1. Scope of this Protection Plan
  2. Terms, Duration and Extension of this Protection Plan
  3. Covered
  4. Conditions and Exclusions of this Protection Plan
  5. Claims and Repair Procedures
  6. BG Protection Plan Reimbursement Terms in U.S. Currency

A. Scope of this Protection Plan
This Protection Plan is separate from, and does not extend the vehicle manufacturer’s warranty. This Protection Plan will take effect only after the OEM warranty expires. However, BG Products, Inc. will pay the deductible amount paid by you under any extended service contract purchased by you which covers such a claim. It is subject to the terms and conditions contained herein.

BG Products, Inc., through its Authorized Claims Administrator, agrees to repair or replace parts of the:

  • Automatic Transmission listed herein that have been serviced by the BG Automatic Transmission Service and BG 106 and BG 310; or for smaller capacity automatic transmissions, BG 106 and BG 306.
  • Drive Line Front Differential listed herein that have been serviced by the BG Front Differential Drive Line Service and BG 750, or BG 752.
  • Drive Line Rear Differential listed herein that have been serviced by the BG Rear Differential Drive Line Service and BG 750, or BG 752.
  • Drive Line Transfer Case listed herein that have been serviced by the BG Transfer Case Drive Line Service and BG 750, or BG 792.
  • Drive Line Manual Transmission/Transaxle listed herein that have been serviced by the BG Manual Transmission/Transaxle Drive Line Service and BG 750, or BG 792.
  • Power Steering System listed herein that have been serviced by the BG Power Steering Service and BG 108 and BG 332, or BG 108 and BG 334.
  • Cooling System listed herein that have been serviced by the BG Cooling System Service and BG 540 and BG 546.
  • Engine & Fuel (gasoline) listed herein that has been serviced by the use of BG 110 and BG 203, or BG 110 and BG 208 when engine oil and oil filter are changed.
  • Engine (gasoline) listed herein that has been serviced by the use of BG 110 when engine oil and oil filter are changed.
  • Engine (diesel) must use BG 112 in up to 6 quart capacity crankcases or BG 11232 in crankcases over 6 quart capacity.
  • Brake System listed herein that have been serviced by the BG Brake Fluid Service and BG Brake Fluid. All BG products must be used per product instructions.

B. Terms, Duration and Extension of this Protection Plan

This Protection Plan is subject to the terms and conditions contained herein:
PLAN 1 (0-36,000 miles / 0-60,000 km initial service):
The initial service(s) must have been performed within 36,000 miles/60,000 km, as shown on the odometer.
PLAN 2 (36,001-75,000 miles / 60,001-120,000 km initial service):
The initial service(s) must have been performed within 36,001 miles/60,001 km and 75,000 miles/120,000 km, as shown on the odometer. This Protection Plan will take effect 500 miles/800 km after the first BG Service(s) has been performed by a professional technician.

This Protection Plan for Automatic Transmissions, Front Differentials, Rear Differentials, Transfer Cases, Manual Transmissions, Transaxles, Power Steering, Brake and/or Cooling System will be continued by the performance of the proper BG Service within 30,000 miles/50,000 km of the previous service. One payable claim per service interval is permitted.

This Protection Plan for Engine (gasoline and diesel) and Engine and Fuel (gasoline) will be continued by the performance of the BG Service within 5,000 miles/8,000 km of the previous service. From the date of your Protection Plan enrollment, the vehicle’s engine must be serviced only with the proper grade and weight of engine oil, recommended by the vehicle manufacturer. Timing belt and air and oil filter must be replaced and emission control system maintained in accordance with vehicle manufacturer’s recommendations.

All services referred to in Section A must be performed by a licensed professional service center. You may not change your own oil In the event of a claim, you must provide BG Products, Inc., with satisfactory evidence, according to Section E, that all of the required services referred to in Section A were performed.

A professional technician must perform an approved BG maintenance procedure using proper BG products and equipment. A grace period of 500 miles/800 km will be extended in order to stay within service interval compliance, including initial service.

C. Covered

Payment of claims under this Protection Plan is limited to the labor time necessary to make repairs or to replace any irreparably damaged parts as allocated by Motor or Mitchell Flat Rate Guide or other industry accepted flat rate guide, multiplied by the commercial repair shop’s posted hourly labor rate, plus the reasonable cost of replaced parts of like kind and quality at the administrator’s discretion.

This BG Protection Plan covers only the lubricated parts contained within:

  • Automatic Transmission: Covers the transmission housing or case only when damaged by an internally lubricated part covered under this Protection Plan. Items not covered are leaking transmission seals and gaskets; electrical components, such as solenoids. Proper fluids meeting vehicle manufacturer’s specifications must be used.
  • Drive Line Front Differential: Covers only the lubricated parts contained within the front differential housing or case. Items not covered are the front differential housing or case, pre-packed axle bearing(s), U-joint(s), CV joint(s) and boot(s) unless damaged due to failure of covered part.
  • Drive Line Rear Differential: Covers only the lubricated parts contained within the rear differential housing or case. Items not covered are the rear differential housing or case, axle(s), pre-packed axle bearing(s), U-joints(s) and CV joint(s) unless damaged due to failure of covered part.
  • Drive Line Transfer Case: Covers only the lubricated parts contained within the transfer case. Items not covered are the housing or case, U-joint(s), CV joint(s) and driveshaft(s) unless damaged due to failure of covered part.
  • Drive Line Manual Transmission/Transaxle: Covers only the lubricated parts contained within the transmission case. Items not covered are the case, flywheel, clutch plate, pressure plate, U-joint(s), CV joint(s) and driveshaft(s) unless damaged due to failure of covered parts.
  • Power Steering System: Covers only the power steering gear box or rack and power steering pump. Items not covered are hoses, belts, brackets, seals and leaking gaskets.
  • Cooling System Covers only the heater core, water pump, freeze plugs, and radiator. Items not covered are hoses, clamps, thermostats and engine components.
  • Brake System: Covers only the pump, valves, master cylinder, calipers, and metalized hoses. Items not covered are pads, rotors, shoes, ABS sensors, controller or other electrical parts.
  • Engine (gasoline and diesel):
    Pistons and Rings
    Cam Shafts and Bearings
    Turbo Bearings
    Valve Lifters
    Oil Pump
    Wrist Pins and Bushings
    Push Rods
    Crankshaft and Bearings
    Timing Chains*
    Timing Gears or Sprockets
    Rods and Rod Bearings
    Intake Valves and Guides**
    Cylinder Liners or Bores
    Rocker Arms and Pivots
    Distributor Drive Gear
  • Engine (gasoline and diesel):
    Oxygen Sensors
    Injectors (Deposit-related malfunctions only)
    PCV

* Timing belts and damage to engine parts due to broken timing belts excluded.
** Grinding adjustments excluded.

D. Conditions and Exclusions of this Protection Plan

If the vehicle odometer has been changed or altered, or if odometer has ceased to function, coverage under the terms of this Protection Plan are not in effect. This Protection Plan covers only legally registered passenger cars, vans, SUVs and pick-up trucks with a GVW of 9,500 pounds/4,300 kg or less. Motorcycles, RVs, and vehicles with more than two axles are excluded. Vehicles used for competitive purposes are excluded. This service excludes in-house maintenance/repair facilities. In the case of a leased vehicle, the lessee must be primarily obligated for repairs and maintenance. If covered vehicle is used for towing a trailer or other vehicle or object, this Protection Plan is not in effect unless covered vehicle is equipped with factory-installed tow package. Vehicles equipped with Continuously Variable Transmissions (CVT) are excluded from transmission coverage. Any claim resulting from collision, fire, theft, vandalism, contamination of fluids, acts of God, misuse, abuse, negligence, damage caused by operation during component failure, lack of normal maintenance required by vehicle manufacturer renders this Protection Plan null and void. Pre-existing conditions, damage to system components prior to the service are excluded and may be verified through independent parts analysis at the discretion of BG Products, Inc. Also, excluded are “Washed”, “Branded”, Salvage or Junk titled vehicles. To keep this Protection Plan in effect you must keep all receipts and repair orders for maintenance and services required by this Protection Plan. Failure to furnish all necessary records will render this Protection Plan null and void.

E. Claims and Repair Procedures

In the event of a claim, you must notify BG Products Claims Administrator, c/o Dealers Alliance Corporation, prior to having any repairs made by calling 1-800-848-1660.

You must provide the designated claims administrator with information from all of the following:

  1. All service repair orders as of July 1, 2004, including all applicable BG Part Numbers stated in Section “A,” showing compliance with the terms and conditions of this Protection Plan for each component covered in Automatic Transmission, Front Differential, Rear Differential, Transfer Case, Manual Transmission/Transaxle, Power Steering, Cooling System, Brake System, Engine, Engine and Fuel.
  2. If necessary, all service repair orders showing compliance with the terms and conditions of previous protection plans or service warranties, (excluding OEM extended warranties) and proof of previous plan.
  3. Lease agreement if vehicle is leased.
  4. A complete statement of damage and estimated repair costs.

If required, you must ship the damaged parts, as well as a representative pint sample of vehicle fluid involved with the damaged parts, to:
BG Products, Inc., Laboratory
701 S. Wichita St.
Wichita, KS 67213 USA

F. BG Protection Plan Reimbursement Terms in U.S. Currency

This Protection Plan is separate from, and does not extend the vehicle manufacturer’s warranty. This Protection Plan will take effect only after the OEM warranty expires. However, BG Products, Inc. will pay the deductible amount paid by you under any extended service contract purchased by you which covers such a claim. It is subject to the terms and conditions contained herein.

Plan 1 (0-36,000 miles / 0-60,000 km initial service):

Engine or Engine & Fuel shall not exceed $4,000 (four thousand).
Automatic Transmission shall not exceed $2,000 (two thousand).
Front Differential shall not exceed $4,000 (four thousand).
Rear Differential shall not exceed $4,000 (four thousand).
Transfer Case shall not exceed $4,000 (four thousand).
Manual Transmission shall not exceed $4,000 (four thousand).
Manual Transaxle shall not exceed $4,000 (four thousand).
Power Steering shall not exceed $4,000 (four thousand).
Cooling System shall not exceed $4,000 (four thousand).
Brake System shall not exceed $4,000 (four thousand).

Plan 2 (36,001–75,000 miles/ 60,001–120,000 km initial service):

Engine or Engine & Fuel shall not exceed $2,000 (two thousand).
Automatic Transmission shall not exceed $1,000 (one thousand).
Front Differential shall not exceed $2,000 (two thousand).
Rear Differential shall not exceed $2,000 (two thousand).
Transfer Case shall not exceed $2,000 (two thousand).
Manual Transmission shall not exceed $2,000 (two thousand).
Manual Transaxle shall not exceed $2,000 (two thousand).
Power Steering shall not exceed $2,000 (two thousand).
Cooling System shall not exceed $2,000 (two thousand).
Brake System shall not exceed $2,000 (two thousand).

This Protection Plan is transferable if vehicle ownership changes. BG Products, Inc., is not responsible for incidental or consequential damages. It will apply only to authorized repairs made for vehicles operated in the United States of America, Puerto Rico or Canada. This document may not be modified.

Our Google Reviews

Great customer experience.

Sriharsha Ramaiah Jul 7, 2024

New engine, correct in quote and price Great service and excellent customer service

David Sharpe Jul 7, 2024

Excellent services and communication. Had brakes and transmission flush on one of my vehicles and everything was communicated in great detailed before service. Highly recommend Sils Auto!

CARLOS GONCALVES Jul 7, 2024

Great experience with the staff at Sil's Auto care centre. From the moment I called to make and appointment to the follow up calls on the service amd then pick up it was all great. They are all very friendly and kind and respectful, cleaned and vacuumed my car before pick up, there isn't anything bad to say about that people other than if u need a place to take ur car for service...I highly recommend this place! Thank you Sils Auto!!

Greg Profiti Jul 7, 2024

Since 1986 at their Clarkson Go Station location we've been using Sil's. That makes it 38 YEARS of TOP NOTCH vehicle service. I appreciate how they show and talk out the car issues & repairs in a way I can understand. They are all knowledgeable, skilled, professional & friendly. Corey & John are amoung the amazing mechanics. Susan and Tommy front desk charm. Carlo also cares about giving back to the community. These guys are EXPERTS in their field. Give them a try!

Jackie de Jul 7, 2024

Sil's is not the cheapest garage around, I've been to too many of those places haha. Instead, Sil's is a reasonable price and offers WAY BETTER service and professionalism. They always give me a detailed rundown of whatever they've done and whatever might be worth doing soon, and I NEVER feel like I am being sold unneeded work. Service is always friendly, wait times are clear, and my car comes back vacuumed and clean. Plus, I trust them. Don't try to save a few bucks when it comes to maintaining your car - Sil's is 100% worth it.

Patrick J Jul 7, 2024

Great team work! Great customer service 👍great technician 👍great boss👍my car like new😀

Haru’s Stop motion Jul 7, 2024

Excellent service at Sil's auto! This is where I've been taking my cars for the last three years now. They always do a fantastic job and provide quality repairs and maintenance on my vehicles!

Amanda T Jul 7, 2024

Friendly and welcoming experience at Sil's Auto. We have a wheelchair van we hope to use to drive my dad around that needed an airbag light diagnostic. We were told by a few different mechanics that they couldn't diagnose the problem, then when I brought it in to Sil's they diagnosed it the day I called within 15 minutes of arriving there. Wow!! And did this as a courtesy, not charging me, just helping me out. Would recommend Sil's Auto to anyone in the area, thank you again!!

Emily & Jamie Iles Jul 7, 2024

I wish we’d found them earlier! We’re in the neighbourhood and took up their complimentary drop and pickup by Tim who was great. The car service was really good - reports were thorough and informative and after service clean up was a bonus! Customer service was fabulous and we’ll be back with our second vehicle very soon

N M Jun 6, 2024
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