At Sil’s Auto Centre in Oakville, Ontario, we not only SAY we care about our customers. We ACT upon it! Every customer who walks in our auto repair shop doors is highly valued. Our service advisors and auto mechanics are here to help each customer with all of their auto repair and service needs.
To this end, we send out postcard Reminder Mailers to our customers to remind them of any upcoming services that are needed on their cars. These Reminder Mailers are personalized for each customer based off their vehicle, mileage, services and recommendations from their last auto repair service visit at Sil’s Auto Centre.
In addition, we value our customers’ feedback. So after every auto repair or service visit, we call our customers for a Follow Up Customer Survey. We want to know how we did, so that we can continually improve our auto repair services and be able to provide the best customer service in Mississauga.
The best auto service center, bar none. Great professional staff. Keep you informed as they diagnose your engines issues. Warranty provided on all parts and labour. Few shops provide this level of service and at a fair price.
Richard choronzey Dec 12, 2024
Summer Tires installed - Check Spring Service - Check Shuttle home - Check I don't think anyone likes taking their vehicle for service, but the team at Sil's makes it painless. Thanks to: Corey - the technician; Susan - the service advisor; the shuttle driver ( I didn't catch his name - my bad) and of course Carlo who made my appointment. #supportlocal
Nigel Boubert Nov 11, 2024
Great and honest service.
Adam Craparotta Nov 11, 2024
As usual great Customer Service, always keeping me informed of work to be completed and a great job with the repair. Great staff and ownership would recommend Sils to all for their vehicle repairs and preventative work
Robert Oakley Nov 11, 2024
My car was undrivable. Took it to Sil’s at 2:30pm on Friday. Carlo was calm and reassuring and got my car looked at as soon as possible. Clear when describing the problems with my car. And gave me clear estimates for the options I had for solutions. The actual price came in just under the estimate which was nice and they got me on my way by 5pm that same day. Amazing service and will 100% be coming back should I need too
Ethan Miller Nov 11, 2024
Excellent service. Courteous, friendly and knowledgeable customer representatives. Our vehicle was serviced within the time estimated. Been dealing with Sil’s for over 40 years and are pleased that Carlos, Sil’s son, has carried on with the same integrity and auto knowledge. Highly recommend this business.
Sue Morrison Nov 11, 2024
As always, Susan was great. Thank you Tommy for the recommendation and advice. Excellent Customer as well as the vehicle service.
Andre Leung Nov 11, 2024
Keeps my old beast of a car on the road, does work needed, involves customer in deciding on which services to do and which can wait, CAA dollar rewards
B Tea Oct 10, 2024
Good work. Quick. Efficient.
Don C. Oct 10, 2024
Great customer service plus very communicative. Service is as scheduled and not unreasonable in cost. Highly recommend
Ruth Davy Oct 10, 2024