At Sil’s Auto Centre in Oakville, Ontario, we not only SAY we care about our customers. We ACT upon it! Every customer who walks in our auto repair shop doors is highly valued. Our service advisors and auto mechanics are here to help each customer with all of their auto repair and service needs.
To this end, we send out postcard Reminder Mailers to our customers to remind them of any upcoming services that are needed on their cars. These Reminder Mailers are personalized for each customer based off their vehicle, mileage, services and recommendations from their last auto repair service visit at Sil’s Auto Centre.
In addition, we value our customers’ feedback. So after every auto repair or service visit, we call our customers for a Follow Up Customer Survey. We want to know how we did, so that we can continually improve our auto repair services and be able to provide the best customer service in Mississauga.