Frequently Asked Questions

Get quick answers to common questions about Sils Auto services, pricing, and appointments.

Where is Sils Auto located, and do you serve Oakville only?

Sils Auto is based in Oakville and serves drivers across Oakville and nearby areas. If you’re commuting into Oakville or live nearby, you can still book service and we’ll help you plan drop-off and pickup around your schedule.

What types of vehicles do you service?

We service most makes and models, including domestic, import, and many luxury brands. If you’re unsure about a specific vehicle, send us your year/make/model and we’ll confirm service availability.

What services does Sils Auto offer?

We provide a wide range of automotive maintenance and repair services, including diagnostics, brakes, tires, oil changes, steering and suspension, battery and charging systems, heating and A/C service, engine repairs, and more.

Do you offer diagnostics if my check engine light is on?

Yes. If your check engine light is on (or any warning light), we can run a diagnostic and explain what the codes mean, what’s urgent vs. what can wait, and the best repair options based on your vehicle and budget.

How much does it cost to diagnose a problem?

Diagnostic costs depend on the concern and how much testing is required. We’ll explain the diagnostic approach up front so you know what to expect before any work begins.

Can you provide a quote before I book?

Yes. If you share your vehicle details and the issue you’re experiencing, we can often provide a ballpark range or a quote for common services. For complex issues, the most accurate estimate comes after an in-shop inspection or diagnostic.

Do you need my VIN to quote repairs accurately?

Not always, but it helps. The VIN can confirm engine type, trim level, and part compatibility—especially important for items like brakes, sensors, and drivetrain components

How do I book an appointment?

You can call or use the website form. For the fastest scheduling, include:

Year / make / model

Service requested or symptoms

Preferred day/time

Any warning lights or recent repairs

Do you accept walk-ins?

Walk-ins may be possible depending on the day and workload, but appointments are best—especially for diagnostics and anything that requires parts ordering.

How long will my service take?

Timing depends on the service and parts availability. Maintenance items (like oil changes and many brake services) are often same-day. Diagnostics and larger repairs may take longer. We’ll give you a realistic timeline once we’ve assessed the vehicle.

Can you do same-day repairs?

In many cases, yes—especially for common repairs when parts are readily available. If a repair requires specialty parts, we’ll keep you updated on timing and options.

Do you offer warranties on repairs?

Yes. Many repairs include warranty coverage on parts and labour (coverage varies by service and parts used). We’ll confirm warranty details with your estimate.

Will you contact me before doing any additional work?

Absolutely. If we find anything beyond the original concern, we’ll explain the issue, the options, and pricing before proceeding.

What payment methods do you accept?

Sils Auto typically accepts major payment methods (e.g., debit and credit). If you need a specific option, call ahead and we’ll confirm what’s available.

Can you help prioritize repairs if I’m on a budget?

Yes. We can break repairs into:

Safety-critical (should be done now)

Reliability-focused (prevents breakdowns)

Preventive (extends vehicle life)

We’ll help you make a plan that fits your budget.

Do you service brakes, and how do I know if mine need work?

Yes. Common brake warning signs include squeaking, grinding, vibration while braking, soft pedal feel, pulling to one side, or longer stopping distance. If you notice any of these, book an inspection promptly.

Do you offer tire services (seasonal changeovers, repairs, and balancing)?

Yes. We can help with seasonal tire changeovers, flat repairs (when safe to repair), balancing, and tire inspections. If you’re not sure whether to replace or repair, we’ll advise based on tread depth and tire condition.

Can you check my battery and charging system?

Yes. If you’re dealing with slow starts, warning lights, or electrical issues, we can test the battery and charging system and recommend the next step.

Do you offer oil changes and routine maintenance?

Yes. Routine maintenance helps prevent expensive repairs. We follow manufacturer-recommended intervals and can advise on the right oil type, filters, and maintenance schedule for your vehicle.

Can you service heating and air conditioning (A/C)?

Yes. If your A/C isn’t cold, your heat isn’t strong, or you notice odours or unusual noises, we can inspect the system and recommend the correct repair (not just a temporary recharge if it won’t last).

What should I do if my car is making a strange noise?

Try to note when it happens (cold start, turning, braking, accelerating, bumps, highway speed). Share those details when you book—it helps us diagnose faster and more accurately.

Do you work on engine and transmission problems?

We handle many engine-related repairs and diagnostics. For transmission concerns, we’ll diagnose the issue and recommend the best solution based on the vehicle, severity, and cost-effective options.

Can you inspect a used vehicle before I buy it?

Yes. A pre-purchase inspection can help you avoid costly surprises. We’ll check key mechanical systems, tires and brakes, leaks, warning lights, and general condition so you can buy with confidence.

Do you offer safety inspections or certificates?

If you need a safety-related inspection (for example, for ownership transfers or compliance requirements), contact us with your vehicle details and we’ll confirm what inspection you need and what’s involved.

What information should I include in the website form?

Include:

Year / make / model

Mileage (approximate is fine)

Symptoms or service requested

Any warning lights

Preferred appointment times
The more detail you provide, the more accurate our recommendations and estimates will be.

Why choose Sils Auto?

Customers choose Sils Auto for clear communication, honest recommendations, and quality repairs that prioritize safety and long-term reliability—not upsells.

What should I do if my car isn’t safe to drive?

If you suspect a safety issue (brakes, steering, severe overheating, strong burning smell, flashing warning lights), avoid driving and call us. We’ll help you figure out the safest next step.

Do you remind customers about upcoming maintenance?

If you’d like reminders, ask us during your visit. Staying ahead of maintenance is one of the easiest ways to reduce repair costs over time.